| Information Technology | Business Value |
| 1. Digital Approach: | Digital Optimisation rather than Transformation. Think Big, Start Small and Execute Fast. |
| 2. Golden Rules | There are always IT competing pressures in every business. With in governance parameters allow different areas to move at different speeds but not at the expense of the whole. Data security is a good example |
| 3. Measure IT spend in terms of Business Value | Measure IT in terms of the services it generates for the business and not on terms of IT things like Networks & Servers |
| 4. Passion , Integrity , Excellence | The company values are crucial to IT . IT needs to be part of the business and not aloof from it. |
| 5. Strategy: Digital & Technology Data & Cyber Security | Use Technology to drive competitive advantage & ensure a reasonable level of business risk is taken with Cyber. Both are crucial they are understood by the board and measure appropriately |
| 6. Brilliant Basics | Make the IT services, simple, streamlined and efficient. Like switching in a tap to wash one’s hands. |
| 7. People make IT not servers | Surround oneself with positive, enthusiastic people not complex sophisticated hardware and software. People drive IT |
| 8. Business Culture | IT to make a difference needs to be an extension of the company culture as a support function it touches a great number of business interactions. |
Business Value from IT
